Great news! Mark Casem of Comcast Corp’s National Customer Operations has returned to save the day! I shouldn’t have doubted him, but this hectic, fragmented world being what it is, one never knows if connections will be maintained, or lost. Beyond that, I’ve always been a “doubting Thomas.” For those unfamiliar with the metaphor, Thomas was a disciple of Christ‘s who wouldn’t believe that He had risen from the dead Easter morning, until he, Thomas, could place his finger in the wounds inflicted when Christ was nailed to the cross, and where the guard had pierced a sword into His side ensuring that He was indeed dead. That’s me to a tee, a “doubting Thomas.”
My friend Sylvia has finally been in touch with Mark, and I’m hoping when I see her later today, her phone issues will have been resolved. As for my daughter’s phone problem, seems it’s gone away on its own. I pray that too will remain in the past…way, way in the past.
Should you encounter issues with Comcast, you should contact Mark Casem saying “hugmamma sent you.” He can be reached at We_can_help@cable.comcast.com, (Note that between “We” and “can” is an underline, as well as between “can” and “help.” They’re not visible because of the underline beneath the entire email address.) Mark can also be reached on Facebook or Twitter at Comcast cares or ComcastMark. He will need your account information and a link to my page. I’m not certain how you link to my blog, that’s why I recommended telling him I sent you.